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The IT Blog for LA Businesses - Valuable Technology Insights

Craig Pollack

Craig is the Founder & CEO of FPA Technology Services, Inc. Craig provides the strategy and direction for FPA, ensuring its clients, their business owners, and their key decision makers leverage technology as effectively as possible to achieve their business objectives. With over 25 years of experience building the preeminent IT Service Provider in the Southern California area, Craig is one of the area’s leading authorities on how small to mid-sized businesses can leverage specific technologies to receive the highest ROI.
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Recent Posts

My Network's Secure, Right?

Posted by Craig Pollack on Jun 14, 2017 8:31:00 AM

This is the question I've been hearing all too often these days: "We have a firewall, so my network's secure. Right?" or "You guys are monitoring my network, so it's secure. Right?"

Now, I won't get into too much detail here but let me just say there's a HUGE difference between managing a network vs. securing a network (ie: monitoring and maintaining a network for performance, stability, and up time vs. monitoring and securing it from the perspective of potential intrusion activity), two completely different purposes and, therefore, two completely different requirements, toolkits, and services delivered.

That said, I'd rather focus on the initial, essential question of "Is my network secure?"

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Topics: General Business Owner Articles, Cyber Security

Email Distractions Hindering Your Productivity at Work?

Posted by Craig Pollack on Jun 7, 2017 8:31:00 AM

I think you’d have to agree that time management is crucial in the work place. At the same time, too many employees say that there aren’t enough hours in the work day even with all the advantages the latest technology has given us.  Technology has certainly given us many ways to be more productive than ever before. At the same time, one of the greatest technical improvements has also been one of our worst time sucks. What if you were able to work smarter rather than harder? What if you were able to finish on time every day?

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Topics: General Business Owner Articles

What is Cyber Liability Insurance and Why You Need It!

Posted by Craig Pollack on May 31, 2017 8:31:00 AM

It's pretty safe to say, every business has a computer these days. In fact, it's almost safe to say every employee at every company has a computer. Computer networks are part and parcel of running a business.  And these days they're more sophisticated than ever - with hybrid on-premise and cloud applications, remote access, mobile devices, always-on connectivity - the security failure points are almost infinite.  This is the landscape we work in when we're managing and securing our clients' networks.  So, how does Cyber Liability Insurance fit into this discussion?

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Topics: General Business Owner Articles, Cyber Security

Hands Down The Best Cyber Security Investment

Posted by Craig Pollack on May 24, 2017 8:31:00 AM

With everything happening on the cyber security front these days, what is a business to do? There's ransomware (which may or may not be considered a security "breach"), malware, hacks, and threats all over the place. At the same time, there are so many ways you can strengthen the cyber security posture of your business! But, where do you start?  Easily, hands down, one of the best (and most cost effective) ways to make a dent in improving the security of your network is actually not to. Let me explain myself...

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Topics: General Business Owner Articles, Cyber Security

SEC Alerts Advisers on WannaCry Ransomware Cyberattacks

Posted by Craig Pollack on May 17, 2017 8:31:00 AM

In the wake of the pervasive "WannaCry" ransomware cyberattack over the past few days, the Securities and Exchange Commission issued a cybersecurity alert on Wednesday to broker-dealers, advisers and investment funds with a number of recommendations.

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Topics: General Business Owner Articles, Cyber Security

Ransomware is Really This Easy!

Posted by Craig Pollack on May 10, 2017 8:05:00 AM

Ever wonder why we're beating the drum so loudly about doing all you can to protect yourself from ransomware these days? Let's skip over how incredibly damaging getting hit can be. Let's forget about the Russian hacking of emails. Forget about some black hat hacker in some foreign land (who seems so far away that you think he's unlikely to care about your company's network). How about we consider the boy next door?

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Topics: General Business Owner Articles, Cyber Security

Massive Phishing Attack Targets Millions of Gmail Users

Posted by Craig Pollack on May 3, 2017 5:00:00 PM

Google confirmed the validity of the latest phishing attack which targets Gmail users. This attack seeks to gain control of users' email histories and then spread itself to all of their contacts. The worm arrives in users' inboxes posing as an email from a trusted contact and then asks users to check out an attached "Google Docs," or GDocs, file. Clicking on the link takes you to a real Google security page, where you are asked to give permission for the fake app, posing as GDocs, to manage users' email account.

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Topics: General Business Owner Articles, Cyber Security

The Cliff Notes of Verizon's 2017 Data Breach Report

Posted by Craig Pollack on Apr 26, 2017 8:01:00 AM

The Verizon Data Breach Investigations Report (DBIR) is back. Now in its tenth year, it’s an unparalleled source of information on cybersecurity threats. The 2017 DBIR reveals what’s really happening in cyber security. This year’s report is based on analysis of over 40,000 incidents, including 1,935 confirmed data breaches. 

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Topics: General Business Owner Articles, Cyber Security

US-CERT: A Great Resource for the Latest Security Activities

Posted by Craig Pollack on Apr 17, 2017 8:31:00 AM

I don't know if you're aware of this or not, but the US-CERT (short for United States Computer Emergency Readiness Team) can be a great resource for some of the most recent patches and updates released by technology companies.

Their mission is to "strive for a safer, stronger Internet for all Americans by responding to major incidents, analyzing threats, and exchanging critical cybersecurity information with trusted partners around the world."

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Topics: General Business Owner Articles, Cyber Security

Microsoft's Latest Security Flaw - Word!

Posted by Craig Pollack on Apr 12, 2017 8:36:00 AM

Once again, a significant security flaw has been uncovered. And this time it's not in any hidden Operating System layer or browser plug-in, but rather it's in one of the staples of the business world - Microsoft Word.

News of the bug spilled out over the past few days.  In it's security advisory, Microsoft said the "critical" rated bug could allow an attacker to take control of an affected system and do things such as install programs or create new accounts with full user rights.

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Topics: General Business Owner Articles, Cyber Security

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