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Success by Failure - A BDR Tale

Posted by Craig Pollack on Feb 13, 2017 8:30:00 AM

Talk about proof of concept. While there's always stress when a server crashes, this week we clearly saw proof of concept both with regards to our BDR Solution as well as our Managed Service approach to IT management and support. The hard part is seeing the positives during the stress of dealing with a crashed server. Now that the dust has settled a little, we can see success from failure.

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Topics: General Business Owner Articles

Surprise! Businesses Who Value IT Outperform Those Who Don't

Posted by Craig Pollack on Feb 8, 2017 8:30:00 AM

Microsoft Corp. recently released its global SMB IT and Hosted IT Index, which investigates how small and midsize businesses (SMBs) across multiple segments fared during the past year, how they use technology, and how it impacted their business. The research finds that businesses that value IT as an enabler for better business productivity and effectiveness and those that use hosted services performed better fiscally than those that do not.

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Topics: General Business Owner Articles

What Will it Take For You to Address Your Disaster Recovery Process?

Posted by Craig Pollack on Feb 6, 2017 8:00:00 AM

If your network crashed tomorrow or someone "accidentally" deleted everything from your hosted platform, what's the likelihood that your business could survive? How prepared are you for this sort of catastrophic event?

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Topics: General Business Owner Articles

IT Mistake # 5: Using Un(der) Qualified People for IT Service

Posted by Craig Pollack on Jan 12, 2017 8:00:00 AM

Continuing on with the IT "Mistakes" I've seen in my travels...

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Topics: General Business Owner Articles

IT Mistake #4: Overextending the Technology Lifecycle

Posted by Craig Pollack on Jan 11, 2017 8:00:00 AM

Continuing on with the IT "Mistakes" I've seen in my travels...

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Topics: General Business Owner Articles

IT Mistake #3: Going Cheap (or You Get What You Pay For)

Posted by Craig Pollack on Jan 10, 2017 8:00:00 AM

Continuing on with the IT "Mistakes" I've seen in my travels...

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Topics: General Business Owner Articles

IT Mistake #2: Using Consumer Grade Equipment to Run Business Class Tasks

Posted by Craig Pollack on Jan 9, 2017 7:00:00 AM

Continuing on with the IT "Mistakes" I've seen in my travels...

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Topics: General Business Owner Articles

Just Because They Call Themselves an IT Service Provider...

Posted by Craig Pollack on Jan 8, 2017 9:00:00 AM

Wow!  Just when I thought I'd seen it all, along comes another new client who had no idea how bad they had it.  While I may be dating myself, I feel like a broken record.  Every time we take on a new client, it seeems like the same old same old.  To be sure, the most recent story is about a client who had some sort of "inkling" something wasn't right because they did call us in proactively to give their network a once-over. 

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Topics: General Business Owner Articles

You're Hired!

Posted by Craig Pollack on Jan 5, 2017 8:25:00 AM

These are the two words every job candidate longs to hear. But are you really doing everything that it takes to ensure you get to hear them?

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Topics: General Business Owner Articles, Cloud

IT Mistake #1: Having a Set it and Forget it Mentality

Posted by Craig Pollack on Jan 4, 2017 8:00:00 AM

I was recently asked by a new prospect what I thought were some of the most important things to keep in mind when dealing with technology for a small business. Immediately, my mind went into a flurry of thoughts - from backup to security to over extending life-cycles to under-funding to over-simplifying requirements.

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Topics: General Business Owner Articles

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